Privacy Policy
This policy explains how Acolin Europe AG collects, uses, and protects personal data when you use acolin.org.
1. Data controller
The data controller responsible for personal data processed through this website is:
Acolin Europe AG
Line-Eid-Straße 6
78467 Konstanz, Deutschland
Telephone: +49 7531 209 00 70
Email: support@acolin.org
2. Scope of this policy
This Privacy Policy applies to personal data processed in connection with your use of acolin.org, including browsing the website, submitting the contact form, and interacting with cookie preference controls. It does not apply to any third-party websites that may be linked from this site.
3. What information we collect
3.1 Information you provide directly
When you use our contact form, we collect the information you choose to enter, which may include your first and last name, email address, the topic of your enquiry, and the content of your message.
3.2 Information collected automatically
Like most websites, our server and analytics tools may automatically log technical information when you visit, such as your browser type, approximate location derived from your IP address, the pages you view, and the date and time of your visit. This information is used in aggregate form to understand how the website is used and to maintain its security.
3.3 Cookies
We use cookies and similar technologies as described in our Cookie Policy. You can manage your preferences at any time through the cookie settings control available on this website.
4. Why we process your data
We process personal data for the following purposes, each with a corresponding legal basis under the General Data Protection Regulation (GDPR):
- To respond to enquiries submitted through our contact form, based on your consent (Article 6(1)(a) GDPR) and our legitimate interest in responding to messages addressed to us (Article 6(1)(f) GDPR).
- To maintain the security, stability, and proper functioning of this website, based on our legitimate interest (Article 6(1)(f) GDPR).
- To understand aggregate usage patterns and improve our published content, based on your consent where statistics cookies are enabled (Article 6(1)(a) GDPR).
- To comply with applicable legal obligations, where relevant (Article 6(1)(c) GDPR).
5. No paid services or financial transactions
Acolin Europe AG does not sell products, process payments, or offer paid services through this website. We do not collect payment card details, bank account information, or other financial account data through acolin.org.
6. Sharing of information
We do not sell personal data. We may share limited information with carefully selected service providers who support the operation of this website, such as hosting and analytics providers, under contractual terms that require them to protect your data and use it only for the purposes we specify. We may also disclose information where required by law or to protect our legal rights.
7. Data retention
We retain contact form submissions for as long as necessary to respond to and resolve your enquiry, and for a reasonable period afterward in case of follow-up, typically not exceeding 24 months unless a longer period is required by law. Aggregated, non-identifying analytics data may be retained for longer periods.
8. Your rights
If you are located in the European Economic Area or another jurisdiction with similar protections, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request erasure of your personal data, subject to certain exceptions.
- Object to or request restriction of certain processing activities.
- Request a copy of your data in a portable format.
- Withdraw consent at any time where processing is based on consent.
- Lodge a complaint with a supervisory authority, including the data protection authority of Baden-Württemberg in Germany.
To exercise any of these rights, contact us at support@acolin.org.
9. Data security
We apply reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. International transfers
Where personal data is transferred outside the European Economic Area, for example to a service provider located elsewhere, we take steps to ensure an adequate level of protection, such as relying on the European Commission's standard contractual clauses or an applicable adequacy decision.
11. Children's privacy
This website is not directed at children, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so that we can take appropriate action.
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.
13. Contact us
If you have questions about this Privacy Policy or how we handle personal data, please contact us at support@acolin.org or by post at the address listed above.